The Terms of SERVICE are also available in French. Les conditions de SERVICE sont aussi disponibles en français.

These Terms of SERVICE constitute the agreement ("AGREEMENT") between TRIBAIR Inc. ("TRIBAIR") and the user ("USER", "YOU") of TRIBAIR's communications SERVICEs and any related products and/or SERVICEs ("SERVICE", "SERVICES") including the TRIBAIR platform and TRIBAIR's mobile applications.

TRIBAIR, and its logo are registered trademarks and cannot be used without the written consent of TRIBAIR.

TRIBAIR takes your privacy matters seriously. Please read the following to learn about our Privacy Policy.

By using our Service, you are accepting the policies and practices described in this Policy. This Policy may be amended from time to time.


Subject to the terms of this AGREEMENT, TRIBAIR agrees to provide you access to a mobile application and its underlying telecommunication platform that allows you to make and receive phone calls, send and receive messages or multimedia content. You agree not to undertake, cause, permit or authorize the modification, creation of derivative works, translation, hacking, reverse engineering of the TRIBAIR SERVICE and products.


TRIBAIR will try to provide the SERVICE with minimum disruptions. However, TRIBAIR cannot guarantee that the SERVICE will always function as intended. In addition, TRIBAIR may, from time to time, have to suspend or impair use of the SERVICE in order to improve or maintain it.


The USER assumes all responsibility and risk associated in using the SERVICE. TRIBAIR is not liable for acts or omissions of another of its providers or causes beyond our reasonable control. TRIBAIR is not liable for SERVICE outages nor for SERVICE limitations or interruptions. TRIBAIR is not liable for any accidents or incidents that result from the use of the SERVICE. TRIBAIR is not liable for any incidental, punitive or consequential damages such as lost profits.


The USER is responsible for protecting the information granting access to the SERVICE and is liable for all charges to his account.


TRIBAIR grants you a non-exclusive, non-transferable right to use the SERVICE for and subject to your compliance with this AGREEMENT. You agree not to resell the SERVICE to third parties.


YOU expressly acknowledge and agree to use the TRIBAIR SERVICE solely for lawful purposes.


TRIBAIR reserves the right at all times to disclose any information as TRIBAIR deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to publish or to remove or restrict any information or materials, in TRIBAIR's sole discretion.


The duration of a call shall be based on one-minute increments. Fractions of minutes will be rounded up to the next minute. If YOU believe that TRIBAIR has charged your account in error, you must submit a written request in English or French for refund by contacting TRIBAIR's customer SERVICE via support@tribair.com within 30 days after the error occurred.


If YOU breach any representations to us or if you are subject to any proceeding under bankruptcy, insolvency, liquidation or similar laws, you will be in default and we may, without notice to you, suspend the SERVICE.


You may cancel the SERVICE at any time. The SERVICE will be cancelled within 5 days of receipt of written notice from you to support@tribair.com. Prepaid amounts are not refundable.


TRIBAIR doesn’t collect any phone numbers, contact names, email addresses or any other information from your contact book. It remains your property and completely private. Contacts are accessed to help you call them more easily.
TRIBAIR might send you occasional emails if you leave us your email address. You can remove your email address at any time or unsubscribe on our web site. Your email address will never be transmitted in any way to any other company.
TRIBAIR will keep your username and any other information private, they will never be transmitted in any way to any other company.
TRIBAIR uses the microphone only when you are in a call. TRIBAIR never records any audio calls.


If any of the terms of the French version contradict the English version then the terms of the English version will prevail. This AGREEMENT is governed exclusively by the laws of the Province of Quebec and the federal laws of Canada applicable therein.

September 2014